1. Information We Collect
We may collect information you provide directly, information collected automatically through the website, and information received from service providers or business partners.
Information You Provide
- Name, business name, title, email, phone number, and address.
- Information submitted through contact, assessment, scheduling, survey, or client-portal forms.
- Business, marketing, CRM, customer relationship, and operational information shared during service delivery.
- Billing information processed through third-party payment providers.
- Messages, files, feedback, testimonials, and other communications.
Information Collected Automatically
- IP address, browser, device, operating system, and approximate location.
- Pages viewed, links clicked, referral source, session duration, and website interaction data.
- Cookie identifiers, analytics information, and campaign attribution data.
2. How We Use Information
- Respond to inquiries and schedule consultations or assessments.
- Provide, manage, support, and improve services.
- Operate CRM, automation, reporting, client-portal, and support systems.
- Personalize communications and website experiences.
- Send service messages and marketing communications where permitted.
- Analyze traffic, campaign performance, and service effectiveness.
- Prevent fraud, misuse, security incidents, and unlawful activity.
- Comply with legal, regulatory, contractual, and recordkeeping obligations.
5. Email, Telephone, and SMS Communications
We may contact you regarding inquiries, appointments, services, account activity, updates, and promotional communications where permitted. You may unsubscribe from marketing emails using the included link and opt out of marketing texts by replying STOP. Message and data rates may apply.
6. Data Security
We use reasonable administrative, technical, and organizational safeguards designed to protect information from unauthorized access, misuse, loss, alteration, or disclosure. No website, transmission, or storage system can be guaranteed completely secure.
7. Data Retention
We retain information for as long as reasonably necessary to provide services, fulfill the purposes described here, maintain business and legal records, resolve disputes, enforce agreements, and comply with applicable requirements.
8. Your Privacy Rights
Depending on your location and applicable law, you may have rights to request access, correction, deletion, or a copy of certain personal information and to object to or restrict certain processing. We may need to verify your identity before completing a request.
9. Children’s Privacy
Our website and services are intended for businesses and adults. We do not knowingly collect personal information from children under 13. If we learn that such information was collected, we will take reasonable steps to delete it.
10. Third-Party Websites and Services
Our website may link to third-party platforms, payment processors, calendars, social networks, and other services. Their practices are governed by their own policies, and we are not responsible for their content or privacy practices.
11. Changes to This Policy
We may update this Privacy Policy periodically. The revised version will be posted on this page with an updated effective date. Material changes may be communicated through additional notices where appropriate.
12. Contact Us
Questions, concerns, or privacy requests may be submitted using the details below.
401 East Sonterra Boulevard
San Antonio, Texas 78258
United States
Email: [email protected]
Phone: (210) 361-1811